BigBaji Privacy Policy – Your Data, Fully Protected

Introduction & Purpose

BigBaji is one of Bangladesh's most trusted online betting and gaming platforms. We believe protecting every user's privacy is our ethical responsibility. This privacy policy clearly explains what information BigBaji collects, how it is used, and the measures we take to keep your data safe.

By registering on bigbaji.ws, logging in, or using any of our services, you are agreeing to this Privacy Policy. Please read this document carefully. If you have any questions, feel free to reach out to our support team.

What information is collected

BigBaji collects various types of information, each for a specific purpose. Below, we explain in detail what data we collect and why:

How your information is used

BigBaji uses your data only for lawful and transparent purposes. We never share your information with third parties without your consent. The key purposes for which we use your data are:

• Creating, managing, and keeping your account secure.
• Processing all financial transactions, including deposits and withdrawals.
• Delivering BigBaji's games, bets, lottery, and other services.
• Sending information about promotions, bonuses, and special offers (only with your consent).
• Providing prompt assistance whenever you encounter an issue with us.
• Detecting suspicious activity and fraud on the platform.
• Complying with legal obligations and adhering to regulatory authority guidelines.
• Running analytics to continuously improve BigBaji's services.

Cookie Policy

BigBaji uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

• Essential Cookies: These are essential for maintaining your login session and ensuring security.
• Performance Cookies: Used to understand how well the site is performing.
• Preference Cookies: Helps remember your language, theme, and other preferences.
• Analytics cookies: Used to understand user behaviour and improve the platform.

You can manage cookies through your browser settings; however, disabling essential cookies may cause certain BigBaji features to function incorrectly.

Sharing Information with Third Parties

BigBaji does not sell your personal data. However, in certain specific circumstances, limited information may be shared with trusted third parties:

• Payment providers: Payment gateways such as bKash, Nagad, Rocket, and others receive the necessary information to process transactions.
• Technology partners: Server hosting and cybersecurity providers use data for technical support purposes.
• Legal Obligations: Information may be disclosed in response to a court order or at the request of a government regulatory authority.
• Fraud prevention: Information on suspicious activity may be shared with anti-fraud agencies.

Your Rights

You have clear rights over every piece of information in your BigBaji account. We ensure you can exercise these rights at any time:

• Right to access: You can request a copy of your stored data at any time.
• Right to Rectification: If any information is incorrect, you can request that it be updated.
• Right to erasure: Upon account closure, you can request that your personal data be deleted.
• Right to Object to Processing: You can object to your data being used for marketing purposes.
• Right to data portability: You can download your data and transfer it elsewhere.

To exercise any of these rights, please contact our support team. BigBaji is committed to responding within 30 business days.

Data Retention Period

BigBaji does not retain your data indefinitely. We follow a clear data retention policy:

• Active account data: retained for as long as the account remains open.
• Closed account data: up to 5 years (as required by legal obligations).
• Transaction records: 7 years (in accordance with financial regulations).
• Marketing consent records: 3 years from withdrawal of consent.

Minor protection

BigBaji is a responsible gaming platform. Our services are intended solely for users aged 18 and above. We do not collect or store any personal information from minors.

If you suspect that a minor's information has entered our system, please notify us immediately. We will promptly delete the data and close the associated account. For responsible gaming guidelines, please visit our Responsible Gaming View page.

Changes to This Policy

BigBaji may update this privacy policy from time to time. Whenever significant changes are made, we will notify you by email or via an in-platform notification. You will always have the opportunity to review any changes before they take effect.

If you continue using BigBaji after any policy changes, you will be considered to have accepted the updated terms. We therefore recommend checking this page regularly.

Contact Us

For any privacy-related questions, concerns, or complaints, please contact BigBaji's data protection team directly. We take all requests seriously and aim to resolve them promptly.

• Email: support@bigbaji.ws
• Website: bigbaji.ws
• Support Hours: 7 days a week, 24 hours a day